Privacy Policy.

Last Updated: December 18, 2024

By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

1. Introduction

Personality Strategy, LLC ("we," "us," "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website personalitystrategy.com ("the Website") and our services.

2. Information We Collect

A) Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number, and postal address.

  • Account Information: Username, password, and other details you provide when creating an account on our Website.

  • Payment Information: Credit card details, billing address, and other payment-related information.

  • Session Information: Information you provide during personality profiling and consulting sessions, including personal insights.

B) Automatically Collected Information

We may collect certain information automatically when you visit our Website, such as:

  • Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, personalize, and improve our personality profiling services.

  • Payment Processing: To process payments for services, manage your account, and retain payment details for applicable fees, such as rescheduling or late cancellation charges.

  • Communication: To communicate with you about your account, appointments, and service updates.

  • Customer Support: To provide customer support and respond to your inquiries.

  • Marketing: To send you promotional materials, newsletters, and information about our services (you can opt-out at any time).

  • Analytics: To analyze website usage and improve our Website’s functionality and user experience.

  • Legal Compliance: To comply with legal obligations and protect our rights.

4. How We Share Your Information

We may share your personal information with the following parties:

  • Service Providers: Third-party service providers who assist us with payment processing, website hosting, email communication, and other operational needs.

  • Legal Authorities: If required by law or in response to legal proceedings, we may disclose your information to law enforcement or other government authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • With Your Consent: We may share your information with third parties if you have given us your express consent to do so.

5. Data Security

We implement reasonable and industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer technology (SSL) where applicable. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use Stripe to process payments securely. Stripe is a PCI DSS Level 1 certified payment processor, which is the most stringent level of certification available in the payments industry. While we take steps to ensure your data is protected, Stripe is responsible for the security of payment data within its systems. For more information, please refer to Stripe’s Privacy Policy.

We also encourage you to protect your personal information by using strong, unique passwords, safeguarding your devices, and ensuring secure connections when transmitting sensitive data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You may request that we correct or update inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal information, subject to legal requirements.

  • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information when you visit our Website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Personality Strategy, LLC
502 W 7th ST STE 100
Erie, PA 16502
contact@personalitystrategy.com